Coping with Sudden Death at Hospitality Facilities

The following is an article I came across this morning from the Institute of Hospitality:

"Similar to the railway industry and mental health care services, the hospitality industry and its employees have an increased probability of discovering a sudden death on their premises, whether from natural causes, suicide or even murder. Hospitality owners, operators and staff should therefore be prepared to address the likelihood of a sudden death.

In response, the Institute has created a new guide entitled Coping with Sudden Death at Hospitality Facilities. The guide was compiled with Christopher Hume, NHS Westminster PCT; the Samaritans, a charity providing emotional support; and Institute Fellows Michael Shephard, General Manager at the London Hilton on Park Lane, and Christopher Rawstron, Vice President of Operations at IHG.

The guide discusses procedures that can be put in place, the essential roles played by staff and how to assist the emergency services. More importantly, the guide reviews the follow-up required to minimise the effects of a traumatic event on employees, guests and the business.

Find the new guide in the Institute’s Online Catalogue or within the ‘Publications’ tab on our homepage at www.instituteofhospitality.org"



Disclaimer: the contents of this blog are not intended form the basis of legal advice. Independent legal advice should be taken from your own solicitor for all cases.